FAQ
1. How long does delivery take?
Orders are processed within 1–2 business days. Standard shipping takes 4–7 business days, while express shipping takes 2–3 business days. Delivery times may vary by location.
2. What are the shipping charges?
Standard shipping costs ₹49 and is free on orders above ₹999. Express shipping costs ₹149.
3. How can I track my order?
Once your order is shipped, you will receive an email or SMS with your tracking number and courier details.
4. Can I cancel my order?
You can request cancellation within 12 hours of placing your order, provided it has not been shipped. Contact our customer support team to request cancellation.
5. What is your return policy?
Returns are accepted for damaged products, incorrect items, or manufacturing defects. Please raise your return request within 3 days of delivery, with the original packaging and tags intact.
6. How long does a refund take?
Approved refunds are processed within 5–7 business days after the returned product has been received and inspected.
7. Are Nirmal Bags waterproof?
Some bags are made with water-resistant materials that help protect your belongings from light rain and splashes. Please check the individual product description for details.
8. Do Nirmal Bags come with a warranty?
Selected products come with a warranty. Please check the warranty details on the individual product page before purchasing.
9. What types of bags do you offer?
We offer travel bags, office and laptop bags, school and college bags, backpacks, gym bags, and other everyday bags.
10. How can I contact Nirmal Bag?
Email: nirmalbag21@gmail.com
Phone: +91 82382 66573